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MS-102 study guide: Microsoft 365 Administrator

Tenant, identity, threat protection and compliance in one exam. Broad rather than deep, and that breadth is what people underestimate.

12 min read · Reviewed 22 August 2026 · Written against Microsoft's published MS-102 skills-measured outline. Retirement date verified against Microsoft Learn on 13 September 2026.

MS-102 retires on 30 November 2026

Microsoft has announced that the MS-102 exam and the Microsoft 365 Certified: Administrator Expert certification retire on 30 November 2026. After that date it can no longer be earned or renewed, and no replacement has been announced. Only start this exam if you can sit it well before then.

The shape of this exam

MS-102 covers tenant configuration, identity synchronisation, Defender XDR and Purview compliance. That is four products' worth of surface area in one exam, which makes it wide rather than difficult.

The failure mode is not that any single area is hard. It is that candidates prepare thoroughly for the two areas they work with and skim the other two.

The four areas, and what each really tests

01

Tenant and identity

Domains, Entra Connect, synchronisation troubleshooting, authentication methods. The synchronisation questions assume you have seen sync fail.

02

Role-based access and delegation

Which admin role grants what, and the principle of granting the narrowest one. Frequently tested through scenarios where several roles would technically work.

03

Threat protection with Defender XDR

Policy configuration across Office, Endpoint and Identity, and reading an incident that spans them.

04

Compliance with Purview

Labels, DLP, retention, eDiscovery basics. Enough to configure, not the depth of SC-401.

The verdict

Our pick

Worth it only if you administer a tenant and can sit it before 30 November 2026

It maps to the actual breadth of a Microsoft 365 administrator role better than any other single exam.

Who should skip

Skip it if you are specialising. SC-300 for identity or SC-401 for information protection go deeper and are worth more in a specialist role.

Disclosure. Some links on this site are affiliate links. Scoring weights are published before any programme is joined, and commission is never a ranking input. Full policy, and the method behind this guide.